OptiGain Privacy Policy

Last updated:

OptiGain is a financial intelligence platform designed to help businesses track revenue, expenses, and performance. We take your privacy seriously and are committed to protecting your data.

1. Information We Collect

• Account information (username, email)
• Business details (business name, paybill number if provided)
• Financial data (sales, revenue, expenses)
• System usage data (to improve performance and features)

2. How We Use Your Information

Your data is used strictly to:

• Generate financial analytics and insights
• Provide dashboards, reports, and forecasts
• Improve system performance and reliability

3. Payment Data (Paybill vs Till)

OptiGain supports two types of payment tracking:

• Paybill Users: Payments may be automatically detected through integration with mobile money systems (e.g., MPesa).
• Normal (Till/Cash) Users: Payments are manually confirmed by the business owner.

We do not store sensitive mobile money credentials such as PINs.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and users are encouraged to protect their account credentials.

5. Third-Party Services

OptiGain may interact with third-party services such as:

• Mobile money providers (e.g., MPesa)
• Email delivery systems
• Cloud hosting providers

These providers operate under their own privacy policies.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion at any time.

7. Your Rights

• Access your stored data
• Request account deletion
• Request correction of inaccurate data

8. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of OptiGain means you accept the updated policy.